Policies and Terms of Service
The Moods of Eve wants you to be thrilled with your purchase which is why our guarantee is plain and simple. If you’re not completely satisfied with your purchase, we will replace the item or refund the purchase price less shipping costs within 14 days of receipt of merchandise.
We accept the following credit cards: Visa, MasterCard, Discover and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
The Moods of Eve offers shipping via the US Postal Service. Our shopping cart will calculate shipping costs prior to finalizing your order. Please note: We ship all merchandise via an insured and traceable means for your protection. Shipping costs quoted in your cart are a combination of shipping and handling fees.
Shipping Time — Most orders received before 5:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Moods of Eve or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Shipping Your Return
Since shipping a return is at your own expense, here are a few tips for your protection: pack your unworn item carefully; boxes are preferred over soft bubble pack envelopes. Insure the package and send via a traceable carrier. The Moods of Eve cannot be responsible for lost or damaged goods during return shipment.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2011, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Artisans at The Moods of Eve love to do custom work and want you to be happy with this special collaboration. Please review the Custom Order Process. Should you have any questions please do not hesitate to contact us at: firstname.lastname@example.org
Upon your written approval of the design and material requirements, production will be begin on your design. During the entire process you may communicate directly with the designer at email@example.com should you have any questions. Upon final payment and shipment, if you are not satisfied with your design, custom orders can be returned but only for merchandise credit less shipping and handling charges. Please note that we cannot be responsible for incorrect measurements and there will be a charge for length correction services should they be deemed necessary.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Non-customized merchandise may be returned in its original condition and packaging, accompanied with a copy of the receipt, within 15 days of purchase. Upon receipt and inspection of your returned product, you will be refunded the cost of merchandise or an even exchange can be made. Please note that shipping charges will not be credited.
The Moods of Eve takes pride in packaging your order for shipping. Should your order arrive damaged, please notify us within 48 hrs. of receipt of your order via email: firstname.lastname@example.org or via phone: 208-340-0922 so that we may resolve this issue.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Moods of Eve reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology. To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.